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Emergency Crisis Intervention

Our Emergency Services offer victims of sexual assault, domestic violence and intimate partner stalking emotional support, information, compassion, accompaniment, referral and advocacy services, 24 hours a day, 7 days a week.

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what we offer

When you're in crisis, you need support now. Here's how we can help when times are at their toughest.

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Lethality Assessment

Lethality Assessment Program—Safe Haven participates in the Connecticut State Wide – Maryland Model (LAP) an innovative, multi-pronged strategy to prevent domestic violence homicides. Law enforcement officers in Waterbury and all of the surrounding towns are trained to immediately connect a victim via a hotline call to an advocate for emergency safety planning and enhanced service provision.

Temporary Restraining Order

Statewide domestic violence hotline acts as an immediate triage service. Safe Connect Advocates identify and assess the services needed and connect the client to their local domestic violence provider. People who have been assessed as needing assistance in the Greater Waterbury Area will be connected to your local Safe Haven Advocate.

Call 24/7

Emergency Safe Home

Peggy’s Place Safe Home provides temporary lodging to people who have experienced trauma. Residents are provided with meals, clothing, toiletries and transportation. Advocates create a warm and safe environment promoting healing and growth. Residents have space to reflect, plan and think through their next steps to their future goals. Advocates provide intensive case management partnering with residents throughout their stay.

Sexual Assault First Responder

Counselor advocates provide emotional support, advocacy, and access to victim assistance at St. Mary’s and Waterbury Hospital after a sexual assault has occurred. Victims have the right to contact an advocate to provide support for both the victim and their family members after an incident. Counselor advocate can answer any questions you may have, as well as provide information and referrals. The advocate will also offer you follow-up care such as in-person counseling, assistance with law enforcement concerns, and accompaniments to future court hearings and legal interviews. The advocate will provide new clothing for the victim to wear home from the hospital.

Emergency Helpline Services

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CT Safe Connect

Statewide domestic violence hotline acts as an immediate triage service. Safe Connect Advocates identify and assess the services needed and connect the client to their local domestic violence provider. People who have been assessed as needing assistance in the Greater Waterbury Area will be connected to your local Safe Haven Advocate.


CALL OR TEXT 24/7: 888-774-2900

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Sexual Assault Crisis Helpline

24/7 Sexual Assault Crisis Line: 203-753-3613 Counselor advocates are available 24-hours a day, seven days a week to listen and offer support. Responding to a person’s needs in the aftermath of a trauma. Advocates can provide information and resources to help best decide what to do next. You do not have to go through this alone.

Greater Waterbury: 203-753-3613

Statewide: 1-888-999-5545

Espanol: 1-888-568-8332

Text / Chat available M-F 9 am to 5 pm

Text: 888-999-5545

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